Facilities Maintenance Optimization (FMO) for Retail

Case Study: Facilities Maintenance Optimization (FMO) for Retail

A mall-based specialty retailer with six major apparel brands needed a better way to manage maintenance processes and track the true cost of upkeep for thousands of corporately owned stores in their facilities portfolio. This case study illustrates how the FacilitySource Facilities Maintenance Optimization (FMO) solution helped them cut costs, improve the quality of services, and save over $16 million.

 “We were basically fire fighting, and knew we needed a better solution. We had no good metrics and hence, no way to make informed decisions. The challenges were tremendous and there was an immediate need to centralize the management of the facilities and become smarter in our approach.”  – VP Facilities and Utilities, FacilitySource Retail Client