We Keep You UP. AND RUNNING.








Uniquely Positioned to Address Challenges for Constituents
FacilitySource’s business model provides a successful network that offers meaningful, tangible benefits to service providers and clients
Value to Clients
- End-to-end facility maintenance management
- Cost savings of up to 25% on facility maintenance spend and capital project work
- Proprietary technology platform for extensive analytics, benchmarking, and strategic insight
- Leverage unprecedented national service provider network across multiple trades (25k+ and growing)
- High service levels and quick response times in addition to 24×7 dispatch and support centers

Value to Service Providers
- Consistent volumes with access to over $4B of annual facility maintenance spend
- Single point of contact for over 120,000 locations across North America
- Highly differentiated technology platform for work order dispatch, including mobile app functionality
- Dedicated service provider management team
- Reliable payment terms with accelerated options
Proprietary Elite Service Provider Network Distilled from Unparalleled & Differentiated Data
10+ years of data on spend patterns and service provider performance accumulates to 4B+ data points
National Footprint with Unparalleled Breadth & Depth
- Service provider depth is critical to achieve FacilitySource’s clients’ targeted service levels
- 25k+ service providers with over 4B+ data points in the FacilitySource network
- Over 120k locations serviced with over 4M work orders processed annually

Data-Driven Approach to Selection & Monitoring of Service Providers
- Align service providers to ensure they’re capable of meeting expectations
- Plot work order volume by county – service providers know when trucks & techs are needed to service the locations at expected volumes
- Largest database of facility maintenance activity in the country

Superior, Value-Driven Elite Service Provider Network
- Curated network of 25k+ providers
- ~50 employees focused on managing and sourcing service providers
- Service provider work order volume correlated to performance
- Enables industry-leading performance indicators
- Reduces costs and increases quality

Leadership Team


Bill Hayden
President


Lisa Barnhart
VP | People Team


Josh Holecko
VP | Sales, Marketing, and Solutions


Erin Plivelich
Division Director | Account Management


Odette de Lusignan
Sr. Director of Finance


Ken Schwieterman
Division Director | Account Management


Kristen Rhodes
VP | Digital and Technology

