We Keep You UP. AND RUNNING.

Vision

Revolutionize the way companies manage and maintain their facilities.

Mission

Help clients deliver their ideal brand experience by improving their facilities performance through state-of-the-art technology and an Elite Network of service providers.

RISE Values

Respect – We act with consideration for others’ ideas and share information openly to inspire trust and encourage collaboration

Integrity – No one individual, no one deal, no one client is bigger than our commitment to our company and what we stand for

Service – We approach our clients’ challenges with enthusiasm and diligence, building long-term relationships by connecting the right people, capital and opportunities

Excellence – We focus relentlessly on creating winning outcomes for our clients, employees and shareholders

Our Culture

WE GET WORK DONE WITH

An unmatched sense of urgency: We are responsive, communicate and push for resolution.

A philosophy of partnership: We keep our clients’ and service provider’s interests in mind in all we do.

A culture of achieving: We focus on results, build accountability and constantly raise the bar.

A culture of a team approach: We are respectful, collaborate with our fellow associates and have fun.

An unwavering sense of integrity: We shine a bright light in the industry.

An innovative approach: We celebrate innovation in everything we do.

Uniquely Positioned to Address Challenges for Constituents

FacilitySource’s business model provides a successful network that offers meaningful, tangible benefits to service providers and clients

Value to Clients

End-to-end facility maintenance management
Cost savings of up to 25% on facility maintenance spend and capital project work
Proprietary technology platform for extensive analytics, benchmarking, and strategic insight
Leverage unprecedented national service provider network across multiple trades (25k+ and growing)
High service levels and quick response times in addition to 24×7 dispatch and support centers

Value to Service Providers

Consistent volumes with access to over $4B of annual facility maintenance spend
Single point of contact for over 120,000 locations across North America
Highly differentiated technology platform for work order dispatch, including mobile app functionality
Dedicated service provider management team
Reliable payment terms with accelerated options

Proprietary Elite Service Provider Network Distilled from Unparalleled & Differentiated Data

10+ years of data on spend patterns and service provider performance accumulates to 4B+ data points

National Footprint with Unparalleled Breadth & Depth

Service provider depth is critical to achieve FacilitySource’s clients’ targeted service levels
25k+ service providers with over 4B+ data points in the FacilitySource network
Over 120k locations serviced with over 4M work orders processed annually

Data-Driven Approach to Selection & Monitoring of Service Providers

Align service providers to ensure they’re capable of meeting expectations
Plot work order volume by county – service providers know when trucks & techs are needed to service the locations at expected volumes
Largest database of facility maintenance activity in the country

Superior, Value-Driven Elite Service Provider Network

Curated network of 25k+ providers
~50 employees focused on managing and sourcing service providers
Service provider work order volume correlated to performance
Enables industry-leading performance indicators
Reduces costs and increases quality

Leadership Team

Our leadership team brings over 50 years of practical experience in retail and restaurant facility maintenance and operations, program management, facility maintenance software development and operating high performing organizations. Their leadership experience drives our commitment to clients and allows us to help them achieve their goals and improve the facility maintenance process.